We are committed to ensuring that your learning experience is seamless and stress-free. Our customer support team is always ready to help with any queries or troubleshooting requests.
About Mobile Academy
What is Mobile Academy?
Mobile Academy is one of the top m-learning services in the world that puts the ‘smart’ in your smartphone. Our award-winning service is packed with stimulating and interactive courses on a variety of subjects ranging from personal to professional development. These mobile-optimised courses are designed to ensure that your learning experience is fun and effective.
What do I do with Mobile Academy?
Fulfil your learning goals with Mobile Academy. Whether you want to brush up your general knowledge, indulge in a new hobby, learn a language or read book-summaries, Mobile Academy is the perfect platform for your self-directed learning goals. As a student of Mobile Academy, you will get instant access to all our courses that have been developed in a way that promotes learning and encourages retention.
Am I eligible to use Mobile Academy?
As a subscriber to the service, you must be 18+ or have received permission from your parents or legal guardians or anyone authorised to pay your bill.
Where can I use Mobile Academy?
Our bite-sized courses are perfect to learn on the go, wherever you are, whenever you want. Enjoy a wealth of knowledge in the palm of your hands.
Is Mobile Academy compatible with my device?
Our service is compatible with all mobile devices (smartphones, tablets and feature phones). The best user experience is through smartphones and requires 3G and up.
How many courses are offered?
Mobile Academy contains over 50 courses on a variety of unique and engaging topics. Whether you want to learn a new language, upgrade your career skills, engage in a new hobby or catch up on old interests, our service has something for everyone.
Which languages does Mobile Academy support?
Mobile Academy is available in over 17 languages, and we are constantly adding new ones to reach all corners of the world.
How was I subscribed to Mobile Academy?
You visited one of our promotional pages and clicked on the subscription button. This was followed by a confirmation SMS sent to your phone.
How much does it cost?
You are charged the rate that is mentioned on the promotional page that you visited and subscribed to our service. The rate is mentioned both in the welcome message you received upon subscribing and the monthly SMS reminder you receive from us.
How can I manage my subscription?
Please get in touch with our Customer Care Team and we will be happy to help you. For details on how to get in touch with us, please refer to the question ‘How do I get in touch with Customer Care?’.
How do I get in touch with Customer Care?
- Use the Contact Us form
- Send an email to email@example.com
Why does your service show up with a different name on my mobile phone bill?
This is mainly due to limitations on an operator’s billing and invoicing platform.
Why do you keep sending me text message reminders?
This is a mandatory requirement by PhonePayPlus. We only send SMS reminders to active subscribers.
How often do you add new content to the courses?
To keep up with the growing demand, our courses are constantly improved and updated, and new courses are added to our portfolio.